Question 1

What is a lot, and what does each lot status mean?

Accepted Answer

A lot is a scouted model profile created by a scouter and published for agency review and acquisition. It combines offchain profile data with onchain auction state. Statuses progress from creation to deal: VOTING (community review), ACTIVE (open for bids), SETTLING (deal in progress), APPEALED (under dispute), FULFILLED (completed), or CANCELED (withdrawn or rejected). You can browse all currently active lots in the auction view.

Question 2

What is the settlement window?

Accepted Answer

The settlement window is the configured appeal period that begins after a deal is initiated — either through an immediate buy or an accepted winning bid. During this window, the agency may file an appeal, and the scouter cannot withdraw funds. If no appeal is filed and the window closes without incident, the lot becomes FULFILLED and the scouter can finalize withdrawal. The exact duration is a fixed period set when the platform is deployed. Admins may review appeal-related information during the window. Models may be asked to cooperate with clarifying requests. See the bidding guide for post-deal communication details.

Question 3

How do I sign in with a magic link?

Accepted Answer

Enter your email on the sign-in page, complete the HCaptcha verification, and submit. A magic link is sent to your inbox. Click the link in the email. The app verifies your session server-side before redirecting you to your original destination with a signed-in confirmation toast. If the link expires or fails, return to the sign-in page and request a new one. Magic links are single-use and tied to your email address for security.

Question 4

Why does my connected wallet need to match my registered wallet?

Accepted Answer

Your registered wallet is the onchain identity tied to your organization and stored in the platform database. It is used for karma tracking, voting, bidding, and settlement. If your connected wallet does not match, onchain actions will fail because the smart contract expects the registered address to sign transactions. This protects against accidental actions from the wrong wallet. If you need to change your registered wallet, submit a wallet reset request from agency wallet settings or scouting wallet settings. An admin will review and approve the update onchain.

Question 5

What is an appeal, and when can it be filed?

Accepted Answer

An appeal is a dispute filed by the acquiring agency against a deal during the settlement window. It pauses finalization and triggers admin review. Appeals can only be filed while the lot status is SETTLING. Once the window closes, the deal becomes FULFILLED and can no longer be appealed. The appeal status progresses through PENDING, REJECTED, RESOLVED_PAID, or RESOLVED_REVOKED. Admins review appeals in the government dashboard. Both agency and scouter can communicate in the deal room during the appeal process. See complaints page for related safety workflows.

Question 6

What is the full lot lifecycle from creation to acquisition?

Accepted Answer

A scouter creates a lot draft offchain, then sends a confirmation request to the model. Once the model confirms, the scouter publishes the lot onchain, where it enters the VOTING phase for community review. If voting succeeds, the lot becomes ACTIVE and agencies can bid or execute an immediate buy. After a winning bid is accepted or immediate buy completes, the lot moves to SETTLING. If no appeal is filed during the configured settlement window, the lot becomes FULFILLED. At any point before fulfillment, a lot can be CANCELED by the scouter or through onchain rules. See the scouting instructions guide for step-by-step details.

Question 7

How do I switch between organizations?

Accepted Answer

Go to /settings/switch-account to see all organizations you belong to. Select the one you want to activate. After a successful switch, the app automatically returns you to the page or modal you were using before the switch. If you opened switch-account from another modal, that prior modal resumes. Admin app roles cannot switch to non-admin organization contexts. Model users without a model organization are guided through setup before the switch completes.

Question 8

How do invoices work in deal rooms?

Accepted Answer

After a deal reaches SETTLING, the system creates an invoice record with an amount, deadline, and onchain index. Invoices appear in the deal room chat as system messages. The agency pays the invoice onchain before the configured invoice deadline. Once paid, the invoice status updates to PAID. If the deadline passes without payment, the invoice may be REVOKED and the settlement attempt can be refunded. All invoice events are logged as messages in the deal room for full auditability. The exact deadline duration is a fixed period set when the platform is deployed.

Question 9

Why is model confirmation required?

Accepted Answer

Model confirmation ensures the person described in the lot profile is real, aware of the listing, and agrees to the platform terms. It protects agencies from fraudulent profiles and protects models from unauthorized representation. The model reviews the profile, checks four confirmation statements, and explicitly accepts. Rejection resets the invitation so the scouter can correct errors and re-invite. Only confirmed lots are eligible for onchain voting and auction. This gate keeps the marketplace quality high and legally defensible.

Question 10

How does an agency apply to join Motherhunt?

Accepted Answer

Any authenticated user can apply via the /apply-agency form. You provide an agency name and unique slug, read the Agency Agreement, and confirm acceptance. The application enters PENDING status. An admin reviews it in the government dashboard. Upon approval, a WhitelistedAgency event is emitted onchain and the agency becomes eligible for bidding and public directory listing. Rejected applications include a reason. Duplicate slugs are prevented at submission time. See the agency application guide for full requirements.

Question 11

What can agencies see before a deal?

Accepted Answer

Before a deal, agencies see the model's profile picture, nickname, sex, age (not exact birth date), measurements, citizenship, location, and a Google Drive link to polaroids and book materials. Sensitive fields such as email, legal name, and direct contact data remain hidden until the deal is completed and authorized access is granted. This split balances evaluation needs with model privacy. Agencies can browse, filter, shortlist, and bid on lots using only this pre-deal visibility scope. See agency evaluating guide for evaluation best practices.

Question 12

What is the difference between a deal room, patronage room, support room, and notifications?

Accepted Answer

A deal room is a chat tied to a specific lot-agency settlement attempt. Participants include the scouter, agency, and model. It hosts negotiation, invoices, and appeals. A patronage room connects a scouter with their model for ongoing guidance and updates. A support room is for platform assistance and admin communication. Notifications are one-way system alerts, not interactive chats. All rooms use the same chat infrastructure but are scoped by ConversationKind and access rules. See the bookers guide for messaging details.

Question 13

How do wallet reset requests work?

Accepted Answer

Scouters and headbookers can request to change their registered onchain wallet address. Submit the request from agency wallet settings or scouting wallet settings with the new address and a reason. The request enters a pending queue. An admin reviews it in the government dashboard. Approvals trigger an onchain address update. Rejections now require a replay-safe admin wallet signature bound to the request id before the offchain write is accepted. Your old wallet must remain connected until the reset is approved. Once updated, all future onchain actions use the new address.

Question 14

How do complaints and reporter cooldowns work?

Accepted Answer

Signed-in users can submit complaints about lots or organizations via the complaint form on lot profiles or organization pages. Each complaint includes a category, description, and optional evidence link. After submission, the reporter enters a cooldown period during which they cannot file new complaints. Admins review complaints in the government dashboard and can mark them reviewed, dismiss them, or apply a timeout. Users can view their own complaint history on the complaints page. Complaints are user-only submissions; admin app roles cannot submit them.

Question 15

What happens during community voting?

Accepted Answer

After a scouter publishes a confirmed lot onchain, it enters the VOTING phase. Other scouters review the lot and cast approve or reject votes backed by their karma score. Votes are recorded onchain via the CommunityVoteCast event. When voting closes, the lot either advances to ACTIVE or is rejected. Scouters on the winning side receive immediate karma rewards; those on the losing side may incur penalties. Admins can finalize voting decisions. Scouters cannot vote on their own lots. Visit the voting page to see lots awaiting review.

Question 16

How do headbookers invite and manage bookers?

Accepted Answer

Headbookers send email invitations to prospective bookers via the organization settings. Invitations include a unique link to /join-agency. Invitees click the link, sign in with the matching email, and accept the invitation. Better-auth creates a member relationship with the MEMBER_ROLE. Duplicate or expired invitations are blocked. Headbookers can view and manage bookers from organization settings. See the bookers guide for team management best practices.

Question 17

Who can vote, and why do I need karma?

Accepted Answer

Only scouters with sufficient karma can vote on community lots. Karma is an onchain reputation score that gates voting eligibility and determines your influence weight in each vote. Your karma score also unlocks rank-based fee discounts when you publish lots. Higher karma means lower platform fees and stronger voting power, creating aligned incentives for quality contributions. You cannot vote on your own lots, and your connected scouting wallet must match your registered wallet. Check your karma rewards to see voting history and earned rewards.

Question 18

What information is public on agency, scouter, and fulfilled-deal pages?

Accepted Answer

Agency public profiles show the agency name, slug, logo, ban status, and a paginated list of fulfilled acquisitions. Only approved agencies with applicationStatus === APPROVED appear in the directory. Scouter public profiles show the organization name, active lot count, fulfilled lot count, karma score, and a filterable public lot feed. Completed lots display accepted deal metadata only when public visibility rules allow. Fulfilled-deal visibility is governed by dual consent from both organizations. See public deal visibility settings to control your organization's privacy.

Question 19

What happens if a model rejects confirmation?

Accepted Answer

When a model rejects a confirmation request, the lot's signing state is cleared, the invitation email is removed, and modelConfirmationRejectedAt and modelConfirmationRejectionReason are stored on the lot record. The scouter is notified and can update the lot profile based on the model's feedback. After corrections, the scouter sends a new confirmation request to the same or updated email address. Rejection is only possible before the lot is published onchain. Once published, the model cannot unilaterally reject through the confirmation flow. See the model profile guide for the model's perspective.

Question 20

What are karma ranks, and what does ARCHER unlock?

Accepted Answer

Karma ranks are tiers derived from your onchain karma score: EXILE (0), ROOKIE (1–4), ARCHER (5–24), HAWKEYE (25–49), and DEADSHOT (50+). Each rank unlocks larger fee discounts when publishing lots. The ARCHER rank and above unlocks the ability to vote on community lots. Below ARCHER, you can still earn karma through activation and scouting activity, but you cannot participate in community voting. Rank thresholds and discount schedules are stored onchain and visible in your scouting wallet. See the karma reward history for your current score and rank progression.

Question 21

What does hiding or shortlisting a lot do?

Accepted Answer

Hiding a lot removes it from your personal auction view without affecting other users. You can hide lots individually or at the organization level, and restore visibility at any time. Shortlisting adds a lot to a curated selection list within your agency. Headbookers and bookers use shortlists to organize candidates for evaluation, share notes, and prepare bidding strategies. Neither action changes the lot's public status or prevents other agencies from bidding. They are personal and organizational workflow tools. See agency shortlists guide for detailed usage.

Question 22

How does public deal visibility work?

Accepted Answer

Public deal visibility controls whether your fulfilled acquisitions appear on public surfaces such as agency profiles, scouter profiles, and homepage leaderboards. Each organization owns a privacy toggle in settings. Dual consent applies: both the scouting organization and the acquiring agency must have visibility enabled for a specific deal to appear publicly. The default is enabled, so deals are visible unless either party opts out. Hidden deals still count toward aggregate metrics and leaderboard rankings. Only specific deal cards and acquisition feeds are filtered. This protects privacy without distorting marketplace statistics.

Question 23

What are minimum price and share BPS terms?

Accepted Answer

Every lot includes immediate buy terms — a USD price, an equity share, or both — at publication, and the scouter may also enable minimum price in USD as an optional bidding floor when bidding is enabled. This floor protects the scouter from undervalued bids without changing the immediate-deal flow. The scouter may also set a minimum share BPS (basis points) term for bidding, which is the percentage of the deal value the scouter receives. This floor may remain zero. For example, 500 BPS equals 5% of the deal value. When bidding is enabled, agencies must bid at or above the minimum price and meet the optional minimum share BPS. The smart contract validates these bounds during publication and bid creation.

Question 24

What is immediate buy?

Accepted Answer

Immediate buy lets an agency acquire a lot instantly on fixed terms — a price, an equity share, or both — set by the scouter during publication, bypassing the bidding process entirely. Every lot includes this path, and the lot moves directly from ACTIVE to SETTLING upon execution. The scouter configures the immediate buy price and/or immediate share BPS when publishing. This is the primary acquisition path; if an agency executes it, the deal is binding and proceeds to the settlement window. Optional bidding can still be enabled separately when the scouter wants a competing market price. See the bidding guide for more details.

Question 25

Can several agencies bid on the same lot?

Accepted Answer

Yes, when the scouter has enabled bidding. Multiple agencies can place concurrent bids on an ACTIVE lot. Each bid is recorded onchain with a unique bid index, and the smart contract tracks active bids per lot. Only one bid can be the current winning bid at any time. Agencies can increase their offers or revoke existing bids according to onchain rules. The scouter ultimately chooses which bid to accept. All bid activity is transparent and auditable onchain. See the bidding guide for agency bidding strategies and revocation rules.

Question 26

Can I cancel or retract a bid?

Accepted Answer

Agencies can cancel their own bids while the lot is still ACTIVE, provided the bid has not already been accepted by the scouter. Cancellation is recorded onchain via the BidCanceled event. Once a bid is accepted or an immediate buy is executed, the deal is binding and cannot be unilaterally retracted. The lot enters SETTLING, where appeals and settlement rules govern the outcome. Scouters can also cancel their own lots before any deal is initiated, moving them to CANCELED status. See the bidding guide for agency-specific rules.

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